Terms of Service

Welcome to Fleex. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to comply with these Terms.

Please read these Terms carefully before using our website.

1. Acceptance of Terms

By visiting or using Fleex, you agree to these Terms of Service, our Privacy Policy, Shipping Policy, and Return & Refund Policy.

If you do not agree with any part of these Terms, please discontinue using our website.

2. Eligibility

By placing an order, you confirm that:

  • You are legally capable of entering into a binding agreement.
  • The information you provide is accurate and complete.
  • You will use our website only for lawful purposes.

If you are under the age required by applicable law, you should use our website under the supervision of a parent or legal guardian.

3. Products and Services

We strive to display accurate information regarding our products, including:

  • Product descriptions
  • Images
  • Sizes
  • Colors
  • Prices
  • Availability

However:

  • Actual product colors may vary due to screen settings.
  • Minor variations in size or design may occur.
  • Product availability may change without notice.

We reserve the right to discontinue or modify products at any time.

4. Pricing

All prices are displayed in Indian Rupees (INR).

Although we make every effort to ensure pricing accuracy, occasional errors may occur.

If a pricing error is identified after an order is placed, we reserve the right to cancel the order and issue a refund where applicable.

5. Orders

Submission of an order does not guarantee acceptance.

We reserve the right to refuse or cancel any order due to:

  • Product unavailability
  • Pricing errors
  • Payment issues
  • Suspected fraud
  • Incorrect customer information
  • Violation of these Terms

If a prepaid order is cancelled by us, any eligible refund will be processed through the original payment method.

6. Payment

Payments are processed through secure third-party payment gateways.

By placing an order, you authorize us to process your payment using your selected payment method.

We do not store sensitive payment information such as:

  • Credit/Debit Card PINs
  • CVV Numbers
  • UPI PINs
  • Internet Banking Passwords

7. Shipping & Delivery

Orders are shipped according to our Shipping Policy.

Delivery times are estimates and may vary because of:

  • Courier delays
  • Weather conditions
  • Public holidays
  • Natural disasters
  • Government restrictions
  • Remote delivery locations

Customers are responsible for providing accurate shipping information.

8. Returns & Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy.

Products returned without prior approval or outside the eligible return period may not qualify for a refund or exchange.

9. Intellectual Property

All content available on the Fleex website, including but not limited to:

  • Logo
  • Brand Name
  • Images
  • Graphics
  • Product Descriptions
  • Website Design
  • Text

is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used commercially without prior written permission.

10. Prohibited Activities

Users must not:

  • Use the website for unlawful purposes
  • Attempt unauthorized access to our systems
  • Upload harmful software or viruses
  • Submit false information
  • Commit fraudulent activities
  • Violate intellectual property rights
  • Disrupt website functionality

Violation of these Terms may result in suspension or termination of access to our services.

11. Third-Party Services

Our website may use third-party services including:

  • Shopify
  • Payment gateways
  • Courier partners
  • Analytics providers
  • Marketing services

These third-party providers operate under their own terms and privacy policies.

12. Limitation of Liability

To the maximum extent permitted by law, Fleex shall not be liable for indirect, incidental, consequential, or special damages resulting from:

  • Website interruptions
  • Delivery delays
  • Product availability
  • Third-party services
  • Customer misuse of products

Nothing in these Terms limits any rights available under applicable consumer protection laws.

13. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

14. Changes to Terms

We reserve the right to update these Terms of Service at any time.

Updated Terms will be published on this page with the revised Last Updated date.

Continued use of our website after changes indicates acceptance of the updated Terms.

15. Governing Law

These Terms shall be governed by the laws of India.

Any disputes arising from these Terms shall be subject to the jurisdiction of the competent courts in Sambhal, Uttar Pradesh, India, subject to applicable consumer protection laws.

16. Contact Information

If you have any questions regarding these Terms of Service, please contact us.

Fleex

Owner: Gopal Singh

Email: fleex11@outlook.com

Phone: +91 97206 57678

Business Address:

Suresh Chandra
138, Kaithal Gate Dehariya
Chandausi
P.O. Chandausi
District: Sambhal
Uttar Pradesh – 202412
India